Need to counteract the stress of heavy traffic, your job, or just life in general? The library has a large collection of books and audio tapes & CDs. To see what is available, go to our online Catalog, click on the Search Type: Basic Keyword and enter keyword: careertrack.
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Title: The Art of mentoring : lead, follow and get out of the way
Author(s): Peddy, Shirley.
Publisher: Houston, Tex. : Bullion Books 1998
Description: 233,  p. : 1 port. ; 24 cm.
Call Number: HF5385 .P37 1998
This book is about more than mentoring. It covers prevalent issues of the workplace: learning the unspoken rules, improving interpersonal skills, dealing with job dissatisfaction, workaholism or lack of motivation-and anyone looking for advice or looking to advise another will find this book an indispensable reference.
Title: Artful work : awakening joy, meaning, and commitment in the workplace
Author(s): Richards, Dick, 1943-
Publisher: New York : Berkley Books 1995
Description: xv, 127 p. : ill ; 24 cm.
Call Number: HF5548.8 .R46 1995
Work and art are typically seen as mutually exclusive pursuits: the author provides a new concept in viewing work and art, revealing how to honor creativity and artistic endeavors in organizations and workplaces. What is artful work, and how does it relate to the work process itself? This is anything but a dry discussion: chapters are lively reflections on how to derive joy and meaning from the workplace.
Title: Attitude : your most priceless possession
Author(s): Chapman, Elwood N.
Publisher: Menlo Park, Calif. : Crisp Publications, Inc. 1995
Description: v, 86 p. : ill. ; 26 cm.
Series: Fifty-Minute series
Call Number: HF5548.8 .C35 1995
Learn how a positive attitude can trigger enthusiasm and enhance creativity; how to keep people from stealing your positive attitude; the eight attitude adjustment techniques; how attitude affects the work environment and career success.
Title: Challenging diversity : taking the next step
Author(s): Kahn, Amy Elizabeth, 1958-
Publisher: Phoenix : Budshel Press, c1998.
Description: viii, 106 p. : ill. ; 22 cm.
Call Number: HF5549.5.M5 K33 1998
By challenging diversity you will succeed in a diversity initiative. Diversity challengers will seek new opportunities and confront the challenges that arise in a world full of people. They challenge the system and confront imitations to build new frontiers. They embrace new market trends and answer the expanding demands of clients, co-workers and communities.
Title: Change equation : capitalizing on diversity for effective organizational change
Author(s): Norton, J. Renae. Fox, Ronald E., 1936-
Publisher: Washington, DC : American Psychological Association, c1997.
Description: x, 264 p. : ill. ; 26 cm.
Call Number: HF5549.5.M5 N68 1997
Shows how to tap into the power of the diversity already in your organization and turn it into a "pluralistic" workplace where change is not something to resist but something to embrace. Organizational change agents, business leaders, human resource managers, and anyone who wants to make his or her organization stronger and more competitive will find in this readable volume a wealth of practical solutions that will help any forward-looking organization thrive in the new economy.
Title: Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance
Author(s): Stone, Florence M.
Publisher: New York : AMACOM, 1999.
Description: viii, 230 p. ; 23 cm.
Call Number: HF5385 .S76 1999
Long gone are the days when managing meant simply telling people what to do. Managers today must master a host of other roles if they want to be effective leaders-including coaching, counseling, and mentoring. This is the first book to cover all three of these crucial skills, providing models for each role and showing readers how to adapt them to specific situations-and improve employee performance across all levels. Packed with self-tests, real-life scenarios, and hands-on, practical guidance.
Title: Communicating in a diverse workplace : a practical guide to successful workplace communication techniques
Author(s): Kuga, Lillian A.
Publisher: Irvine, Calif. : R. Chang Associates, c1996.
Description: vii, 100 p. : ill. ; 26 cm.
Series: Workplace diversity series
Call Number: HF5549.5.M5 K84 1996
Effective communication is a goal everyone in a work environment can relate to. Unfortunately, reaching this goal is not always easy. Certainly, improved communication skills play a role, but in a diverse work environment, a whole other set of issues come into play. This guidebook looks at these issues, and presents tools, techniques, and suggestions for effectively communicating in groups with members from different cultures, gender, ages, language backgrounds, and geographic origins.
Title: Cultural diversity in organizations : theory, research, and practice
Author(s): Cox, Taylor, 1949-
Publisher: San Francisco, Calif. : Berrett-Koehler, 1993.
Description: xiii, 314 p. ; 24 cm.
Call Number: HM131 .C74 1993
In a readable but still systematic and objective analysis, the author helps the reader to understand diversity issues in organizations and provides ways of making it happen in an effective manner.
Title: The Diversity advantage : a guide to making diversity work
Author(s): Billings-Harris, Lenora, 1950-
Publisher: Greensboro, North Carolina : Oakhill Press, 1998.
Description: viii, 144 p. : ill. ; 23 cm.
Call Number: HF5549.5.M5 B52 1998
When individuals respect the differences of others, work teams become more highly productive and innovative, and often make fewer costly mistakes. A diverse workforce can assist organizations in their efforts to attract and retain the best talent, improve customer relations, and reduce employee complaints and grievances. This guide will help managers and employees make diversity work.
Title: Diversity consciousness : opening our minds to people, cultures, and opportunities
Author(s): Bucher, Richard D., 1949-
Publisher: Upper Saddle River, N.J. : Prentice Hall, c2000.
Description: xviii, 233 p. : ill. ; 23 cm.
Call Number: HF5549.5.M5 B83 2000
Focusing on personal growth and empowerment, this engaging study helps readers develop the ability to understand, respect, and value diversity, and demonstrates how opening one's mind to the views of other peoples and cultures is central to a satisfying and successful life, both personally and professionally. Offers insightful discussions on diversity and workplace issues: what they are, their significance, and their relevance to the reader. Discusses concepts such as teamwork, conflict management, racism, prejudice, and communication in a clear and concise fashion. Zeroes in on the relationship between an employee's success in the workplace and the ability to develop flexible thinking so that they can positively and effectively deal with a variety of diversity issues.
Title: The Diversity directive : why some initiatives fail & what to do about it
Author(s): Hayles, V. Robert. Russell, Armida M.
Publisher: Madison, Wis. ; Chicago : ASTD/American Society for Training and Development : Irwin Professional Pub., 1997.
Description: xiii, 149 p. : ill. ; 23 cm.
Call Number: HF5549.5.M5 H39 1997
This resource will help readers guide their organization through the process of planning and implementing a diversity program that sustains real and lasting culture change; revitalize diversity change efforts by identifying "what to do next"; learn about embarking on a "diversity journey" from those who are already traveling the path.
Title: From conflict to creativity : how resolving workplace disagreements can inspire innovation and productivity
Author(s): Landau, Sy. Landau, Barbara. Landau, Daryl.
Publisher: San Francisco : Jossey-Bass, c2001.
Description: 1st ed., xviii, 187 p. : ill. ; 22 cm.
Call Number: HM1126 .L35 2001
This book offers students in conflict resolution and organization development an opportunity to understand the links between conflict and creativity and to see how to apply the theory and skills to enhance organizational performance. Part One examines unproductive conflict and presents a model for resolving disputes effectively and creatively. Part Two shows how organizations can use a similar approach to foster creativity, even when no overt conflict exists.
Title: Handling diversity in the workplace : communication is the key
Author(s): DuPont, Kay.
Publisher: West Des Moines, IA : American Media Pub., 1997.
Description: 104 p. : ill. ; 26 cm.
Series: AMI how-to series
Call Number: HF5549.5.M5 D86 1997
Work culture, like society, is multicultural. To succeed, organizations must value the differences of a diverse population and the individuality of all people; employees and customers alike should be treated with dignity. This book helps readers understand how words and actions in today's diverse workplace affect people and productivity and ultimately an organization's bottom line.
Title: How to listen powerfully [audiotape] : reduce misunderstandings, sharpen your concentration, and hear more of what people are saying
Author(s): Battles, Brian.
Publisher: Boulder, CO : CareerTrack Publications, 1988.
Description: 4 audio tapes
Call Number: Audio no.100
Title: Human dynamics : a new framework for understanding people and realizing the potential in our organizations
Author(s): Seagal, Sandra, 1928-. Horne, David, 1931-
Publisher: Cambridge, MA : Pegasus Communications, c1997.
Description: xxi, 335 p. : ill. (some col.), map ; 25 cm.
Call Number: HD30.3 .S4 1997
If you have found most personality tests insignificant, unhelpful, or unrevealing, this may be the book for you. Human Dynamics goes into much more depth and provides a greater understanding of human communication and actions than any simple personality test. While people can be placed into certain "dynamics," these dynamics are not nearly as restraining or stereotypical as personality tests tend to be. Rather than explaining one's personality, dynamics explain how groups of people tend to process information, not necessarily how aggressive, passive, or "likeable" they are.
Title: Managing a changing workforce : achieving outstanding service with today's employees
Author(s): Losyk, Bob.
Publisher: Davie, Fla. : Workplace Trends Pub., 1996.
Description: viii, 210 p. ; 22 cm.
Call Number: HF5549 .L57 1996
The author provides insight into what makes the workforce tick, gleaned from years of experience in training and motivating people through his management company. In addition to learning how the workforce is changing, readers will gain valuable insights into recruiting and hiring the right employees, helping them create service standards, implementing feedback and reward systems that really work, and examples of how to empower employees to action on behalf of you and your customers.
Title: Managing by values
Author(s): Blanchard, Kenneth H. O'Connor, Michael J., 1944-. Ballard, Jim, 1933-
Publisher: San Francisco : Berrett-Koehler Publishers, 1997.
Description: 154 p. : ill. ; 24 cm.
Call Number: HD6957.U6 B549 1997
This book describes how businesses of all types can achieve a new level of organizational success by committing to a common purpose and a set of values enhancing the quality of service available to customers and the quality of life accessible to the employees. Based on over twenty-five years of research and application in organizations, it provides readers with a practical game plan that clarifies, communicates, and aligns the organization's practices at all levels and in all areas, with a defined, functional set of guiding values adopted throughout the organization. Provides a clear methodology for defining and implementing such values to achieve organizational, group, team, and individual objectives.
Title: Mastering the diversity challenge : easy on-the-job applications for measurable results
Author(s): Lebo, Fern.
Publisher: Delray Beach, Fla. : St. Lucie Press, c1996.
Description: xv, 159 : ill. ; 23 cm.
Call Number: HF5549.5.M5 L43 1996
This book addresses excellence in the workforce, showing business leaders how to tap the rich source of human diversity within their ranks. The author also addresses specific on-the-job applications on running meetings, building the team, opening the dialogue, and coaching and counseling.
Title: Mentoring : a practical guide
Author(s): Shea, Gordon F., 1925-
Publisher: Menlo Park, Calif. : Crisp Publications 1997
Description: vii, 89 p. : ill. ; 26 cm.
Series: Fifty-Minute series.
Call Number: HF5385 .S54 1997
There is a new form of mentoring evolving that better suits the modern organization in the hi-tech, globally competitive economy that is emerging. Mentoring is now seen as a process of two people working together to gain knowledge and enrich each other in the experience. Mentoring is a voluntary relationship, in which the help that is given is based on not only experience and expertise, but on give and take.
Title: The Organization of the future
Author(s): Hesselbein, Frances. Goldsmith, Marshall. Beckhard, Richard, 1918-Peter F. Drucker Foundation for Nonprofit Management.
Publisher: San Francisco, Calif. : Jossey-Bass Publishers, 1997.
Description: xvi, 397 p. ; 24 cm.
Series: Drucker Foundation future series
Call Number: HD58.8 .O72 1997
This book presents the latest and best thinking of acclaimed visionaries and practitioners who ponder the future of human enterprise everywhere -- in government, business, and community.
Title: A Peacock in the Land of Penguins : a tale of diversity and discovery
Author(s): Hateley, B. J. (Barbara J.) Schmidt, Warren H.
Publisher: San Francisco : Berrett-Koehler, 1997.
Description: 137 p. : ill. ; 22 cm.
Call Number: PS3558.A7378 P43 1997
Written in an engaging style, this book is a lighthearted look at an important topic: the increasing diversity in today's workplace. Based on one author's experience working for a Fortune 500 company, the corporate fable helps managers and employees understand and maximize the potential of workplace diversity.
Title: Race, gender, and rhetoric : the true state of race and gender relations in corporate America
Author(s): Fernandez, John P., 1941- Davis, Jules.
Publisher: New York : McGraw-Hill, c1999.
Description: x, 259 p. ; 23 cm.
Call Number: HF5549.5.M5 F47 1999
In this timely and thought-provoking book, the author discusses steps organizations must take to help employees in understanding, valuing, and appreciating diverse co-workers and customers. Backed by the author's 25 years of respected research on the subject of diversity and race relations, this watershed book includes a special section with in-depth detail on the best diversity practices in corporations worldwide.
Title: Redefining diversity
Author(s): Thomas, R. Roosevelt.
Publisher: New York : American Management Association, 1996.
Description: xvii, 253 p. : ill. ; 23 cm.
Call Number: HF5549.5.M5 T464 1996
From the esteemed author of Beyond Race and Gender comes a breakthrough book which proposes a new and liberating definition of "diversity." At the heart of the author's new model for diversity management is the Diversity Paradigm, featuring eight action options that can be applied at various stages of an organization's development, by different types of managers, to diverse business functions, and for ongoing growth, both organizational and personal.
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