Need to counteract the stress of heavy traffic, your job, or just life in general? The library has a large collection of books and audio tapes & CDs. To see what's available, go to our Online Catalog, click on the Search Type: Basic Keyword and enter keyword: careertrack.

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• Title: The Art of mentoring : lead, follow and get out of the way
  Author(s): Peddy, Shirley.
  Publisher: Houston, Tex. : Bullion Books 1998
  Description: 233, [5] p. : 1 port. ; 24 cm.
  Call Number: HF5385 .P37 1998
  This book is about more than mentoring. It covers prevalent issues of the workplace: learning the unspoken rules, improving interpersonal skills, dealing with job dissatisfaction, workaholism or lack of motivation-and anyone looking for advice or looking to advise another will find this book an indispensable reference.

• Title: Artful work : awakening joy, meaning, and commitment in the workplace
  Author(s): Richards, Dick, 1943-
  Publisher: New York : Berkley Books 1995
  Description: xv, 127 p. : ill ; 24 cm.
  Call Number: HF5548.8 .R46 1995
  Work and art are typically seen as mutually exclusive pursuits: the author provides a new concept in viewing work and art, revealing how to honor creativity and artistic endeavors in organizations and workplaces. What is artful work, and how does it relate to the work process itself? This is anything but a dry discussion: chapters are lively reflections on how to derive joy and meaning from the workplace.

• Title: Attitude : your most priceless possession
  Author(s): Chapman, Elwood N.
  Publisher: Menlo Park, Calif. : Crisp Publications, Inc. 1995
  Description: v, 86 p. : ill. ; 26 cm.
  Series: Fifty-Minute series
  Call Number: HF5548.8 .C35 1995
  Learn how a positive attitude can trigger enthusiasm and enhance creativity; how to keep people from stealing your positive attitude; the eight attitude adjustment techniques; how attitude affects the work environment and career success.

• Title: Beyond race and gender : unleashing the power of your total work force by managing diversity
  Author(s): Thomas, R. Roosevelt.
  Publisher: New York : AMACOM, American Management Association, 1991.
  Description: xviii, 189 p. : ill. ; 23 cm.
  Call Number: HF5549.5.M5 T46 1991
  The ability to successfully manage diversity in the workplace has become a basic strategy for corporate survival. Thomas supplies an action plan, extensive case studies, and a series of tough questions and answers to get readers thinking seriously about what elements are blocking the full use of their employees.

• Title: Challenging diversity : taking the next step
  Author(s): Kahn, Amy Elizabeth, 1958-
  Publisher: Phoenix : Budshel Press, c1998.
  Description: viii, 106 p. : ill. ; 22 cm.
  Call Number: HF5549.5.M5 K33 1998
  By challenging diversity you will succeed in a diversity initiative. Diversity challengers will seek new opportunities and confront the challenges that arise in a world full of people. They challenge the system and confront imitations to build new frontiers. They embrace new market trends and answer the expanding demands of clients, co-workers and communities.

• Title: Change equation : capitalizing on diversity for effective organizational change
  Author(s): Norton, J. Renae. Fox, Ronald E., 1936-
  Publisher: Washington, DC : American Psychological Association, c1997.
  Description: x, 264 p. : ill. ; 26 cm.
  Call Number: HF5549.5.M5 N68 1997
  Shows how to tap into the power of the diversity already in your organization and turn it into a "pluralistic" workplace where change is not something to resist but something to embrace. Organizational change agents, business leaders, human resource managers, and anyone who wants to make his or her organization stronger and more competitive will find in this readable volume a wealth of practical solutions that will help any forward-looking organization thrive in the new economy.

• Title: Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance
  Author(s): Stone, Florence M.
  Publisher: New York : AMACOM, 1999.
  Description: viii, 230 p. ; 23 cm.
  Call Number: HF5385 .S76 1999
  Long gone are the days when managing meant simply telling people what to do. Managers today must master a host of other roles if they want to be effective leaders-including coaching, counseling, and mentoring. This is the first book to cover all three of these crucial skills, providing models for each role and showing readers how to adapt them to specific situations-and improve employee performance across all levels. Packed with self-tests, real-life scenarios, and hands-on, practical guidance.

• Title: Communicating in a diverse workplace : a practical guide to successful workplace communication techniques
  Author(s): Kuga, Lillian A.
  Publisher: Irvine, Calif. : R. Chang Associates, c1996.
  Description: vii, 100 p. : ill. ; 26 cm.
  Series: Workplace diversity series
  Call Number: HF5549.5.M5 K84 1996
  Effective communication is a goal everyone in a work environment can relate to. Unfortunately, reaching this goal is not always easy. Certainly, improved communication skills play a role, but in a diverse work environment, a whole other set of issues come into play. This guidebook looks at these issues, and presents tools, techniques, and suggestions for effectively communicating in groups with members from different cultures, gender, ages, language backgrounds, and geographic origins.

• Title: Creating teamwork [audiotape] : proven techniques for increasing the output, quality and creativity of your staff.
  Author(s): Shelton, Lee.
  Publisher: Boulder, CO : CareerTrack Publications, 1986.
  Description: 4 audio tapes.
  Call Number: Audio no.105
  Business trainer Lee Shelton describes management techniques to use in building a staff who share your goals, anticipate your needs, embrace new ideas, and deal with all issues with confidence, professionalism and can-do competence.

• Title: Cultural diversity in organizations : theory, research, and practice
  Author(s): Cox, Taylor, 1949-
  Publisher: San Francisco, Calif. : Berrett-Koehler, 1993.
  Description: xiii, 314 p. ; 24 cm.
  Call Number: HM131 .C74 1993
  In a readable but still systematic and objective analysis, the author helps the reader to understand diversity issues in organizations and provides ways of making it happen in an effective manner.

• Title: The Diversity advantage : a guide to making diversity work
  Author(s): Billings-Harris, Lenora, 1950-
  Publisher: Greensboro, North Carolina : Oakhill Press, 1998.
  Description: viii, 144 p. : ill. ; 23 cm.
  Call Number: HF5549.5.M5 B52 1998
  When individuals respect the differences of others, work teams become more highly productive and innovative, and often make fewer costly mistakes. A diverse workforce can assist organizations in their efforts to attract and retain the best talent, improve customer relations, and reduce employee complaints and grievances. This guide will help managers and employees make diversity work.

• Title: Diversity consciousness : opening our minds to people, cultures, and opportunities
  Author(s): Bucher, Richard D., 1949-
  Publisher: Upper Saddle River, N.J. : Prentice Hall, c2000.
  Description: xviii, 233 p. : ill. ; 23 cm.
  Call Number: HF5549.5.M5 B83 2000
  Focusing on personal growth and empowerment, this engaging study helps readers develop the ability to understand, respect, and value diversity, and demonstrates how opening one's mind to the views of other peoples and cultures is central to a satisfying and successful life, both personally and professionally. Offers insightful discussions on diversity and workplace issues: what they are, their significance, and their relevance to the reader. Discusses concepts such as teamwork, conflict management, racism, prejudice, and communication in a clear and concise fashion. Zeroes in on the relationship between an employee's success in the workplace and the ability to develop flexible thinking so that they can positively and effectively deal with a variety of diversity issues.

• Title: The Diversity directive : why some initiatives fail & what to do about it
  Author(s): Hayles, V. Robert. Russell, Armida M.
  Publisher: Madison, Wis. ; Chicago : ASTD/American Society for Training and Development : Irwin Professional Pub., 1997.
  Description: xiii, 149 p. : ill. ; 23 cm.
  Call Number: HF5549.5.M5 H39 1997
  This resource will help readers guide their organization through the process of planning and implementing a diversity program that sustains real and lasting culture change; revitalize diversity change efforts by identifying "what to do next"; learn about embarking on a "diversity journey" from those who are already traveling the path.

• Title: The Diversity toolkit : how you can build and benefit from a diverse workforce
  Author(s): Sonnenschein, William.
  Publisher: Lincolnwood, Ill. : Contemporary Books, 1999.
  Description: xi, 210 p. : ill. ; 23 cm.
  Call Number: HF5549.5.M5 S66 1999
  The author spends the reader's time judiciously by getting to the practical aspects of diversity in a hurry, and then by articulating the practices that can best be employed to capitalize on the reality of an increasingly diverse world. He makes good distinctions about what matters...for example, focusing on significance rather than mere style issues. This is a well-written primer on an important subject.

• Title: From conflict to creativity : how resolving workplace disagreements can inspire innovation and productivity
  Author(s): Landau, Sy. Landau, Barbara. Landau, Daryl.
  Publisher: San Francisco : Jossey-Bass, c2001.
  Description: 1st ed., xviii, 187 p. : ill. ; 22 cm.
  Call Number: HM1126 .L35 2001
  This book offers students in conflict resolution and organization development an opportunity to understand the links between conflict and creativity and to see how to apply the theory and skills to enhance organizational performance. Part One examines unproductive conflict and presents a model for resolving disputes effectively and creatively. Part Two shows how organizations can use a similar approach to foster creativity, even when no overt conflict exists.

• Title: Handling diversity in the workplace : communication is the key
  Author(s): DuPont, Kay.
  Publisher: West Des Moines, IA : American Media Pub., 1997.
  Description: 104 p. : ill. ; 26 cm.
  Series: AMI how-to series
  Call Number: HF5549.5.M5 D86 1997
  Work culture, like society, is multicultural. To succeed, organizations must value the differences of a diverse population and the individuality of all people; employees and customers alike should be treated with dignity. This book helps readers understand how words and actions in today's diverse workplace affect people and productivity and ultimately an organization's bottom line.

• Title: How to listen powerfully [audiotape] : reduce misunderstandings, sharpen your concentration, and hear more of what people are saying
  Author(s): Battles, Brian.
  Publisher: Boulder, CO : CareerTrack Publications, 1988.
  Description: 4 audio tapes
  Call Number: Audio no.100

• Title: Human dynamics : a new framework for understanding people and realizing the potential in our organizations
  Author(s): Seagal, Sandra, 1928-. Horne, David, 1931-
  Publisher: Cambridge, MA : Pegasus Communications, c1997.
  Description: xxi, 335 p. : ill. (some col.), map ; 25 cm.
  Call Number: HD30.3 .S4 1997
  If you have found most personality tests insignificant, unhelpful, or unrevealing, this may be the book for you. Human Dynamics goes into much more depth and provides a greater understanding of human communication and actions than any simple personality test. While people can be placed into certain "dynamics," these dynamics are not nearly as restraining or stereotypical as personality tests tend to be. Rather than explaining one's personality, dynamics explain how groups of people tend to process information, not necessarily how aggressive, passive, or "likeable" they are.

• Title: Implementing diversity : best practices for making diversity work in your organization
  Author(s): Loden, Marilyn.
  Publisher: Chicago : Irwin Professional, 1996.
  Description: xv, 192 p. : ill. ; 23 cm.
  Call Number: HF5549.5.M5 L63 1996
  This practical and provocative guide provides the strategies and tactics used by organizations committed to implementing diversity from the top down. Focusing on the necessity for a strategic change initiative, the author discusses how to position diversity initiatives for maximum buy-in and support; proven strategies for managing resistance to this important change; the 18 classic mistakes made when implementing diversity initiatives--and how to avoid them.

• Title: Managing a changing workforce : achieving outstanding service with today's employees
  Author(s): Losyk, Bob.
  Publisher: Davie, Fla. : Workplace Trends Pub., 1996.
  Description: viii, 210 p. ; 22 cm.
  Call Number: HF5549 .L57 1996
  The author provides insight into what makes the workforce tick, gleaned from years of experience in training and motivating people through his management company. In addition to learning how the workforce is changing, readers will gain valuable insights into recruiting and hiring the right employees, helping them create service standards, implementing feedback and reward systems that really work, and examples of how to empower employees to action on behalf of you and your customers.

• Title: Managing by values
  Author(s): Blanchard, Kenneth H. O'Connor, Michael J., 1944-. Ballard, Jim, 1933-
  Publisher: San Francisco : Berrett-Koehler Publishers, 1997.
  Description: 154 p. : ill. ; 24 cm.
  Call Number: HD6957.U6 B549 1997
  This book describes how businesses of all types can achieve a new level of organizational success by committing to a common purpose and a set of values enhancing the quality of service available to customers and the quality of life accessible to the employees. Based on over twenty-five years of research and application in organizations, it provides readers with a practical game plan that clarifies, communicates, and aligns the organization's practices at all levels and in all areas, with a defined, functional set of guiding values adopted throughout the organization. Provides a clear methodology for defining and implementing such values to achieve organizational, group, team, and individual objectives.

• Title: Mastering the diversity challenge : easy on-the-job applications for measurable results
  Author(s): Lebo, Fern.
  Publisher: Delray Beach, Fla. : St. Lucie Press, c1996.
  Description: xv, 159 : ill. ; 23 cm.
  Call Number: HF5549.5.M5 L43 1996
  This book addresses excellence in the workforce, showing business leaders how to tap the rich source of human diversity within their ranks. The author also addresses specific on-the-job applications on running meetings, building the team, opening the dialogue, and coaching and counseling.

• Title: Mentoring : a practical guide
  Author(s): Shea, Gordon F., 1925-
  Publisher: Menlo Park, Calif. : Crisp Publications 1997
  Description: vii, 89 p. : ill. ; 26 cm.
  Series: Fifty-Minute series.
  Call Number: HF5385 .S54 1997
  There is a new form of mentoring evolving that better suits the modern organization in the hi-tech, globally competitive economy that is emerging. Mentoring is now seen as a process of two people working together to gain knowledge and enrich each other in the experience. Mentoring is a voluntary relationship, in which the help that is given is based on not only experience and expertise, but on give and take.

• Title: The New workplace : transforming the character and culture of our organizations
  Publisher: Waltham, MA : Pegasus Communications, c1998.
  Description: viii, 117 p. : ill. ; 23 cm.
  Call Number: HD58.8 .N49 1998
  This powerful anthology offers the finest selection of lead articles drawn from recent volumes of The Systems Thinker Newsletter. With its blend of rigorous concepts and practical suggestions, it is an inspiring starting point for your own thinking about the workplace of the next millennium.

• Title: The Organization of the future
  Author(s): Hesselbein, Frances. Goldsmith, Marshall. Beckhard, Richard, 1918-Peter F. Drucker Foundation for Nonprofit Management.
  Publisher: San Francisco, Calif. : Jossey-Bass Publishers, 1997.
  Description: xvi, 397 p. ; 24 cm.
  Series: Drucker Foundation future series
  Call Number: HD58.8 .O72 1997
  This book presents the latest and best thinking of acclaimed visionaries and practitioners who ponder the future of human enterprise everywhere -- in government, business, and community.

• Title: A Peacock in the Land of Penguins : a tale of diversity and discovery
  Author(s): Hateley, B. J. (Barbara J.) Schmidt, Warren H.
  Publisher: San Francisco : Berrett-Koehler, 1997.
  Description: 137 p. : ill. ; 22 cm.
  Call Number: PS3558.A7378 P43 1997
  Written in an engaging style, this book is a lighthearted look at an important topic: the increasing diversity in today's workplace. Based on one author's experience working for a Fortune 500 company, the corporate fable helps managers and employees understand and maximize the potential of workplace diversity.

• Title: Race, gender, and rhetoric : the true state of race and gender relations in corporate America
  Author(s): Fernandez, John P., 1941- Davis, Jules.
  Publisher: New York : McGraw-Hill, c1999.
  Description: x, 259 p. ; 23 cm.
  Call Number: HF5549.5.M5 F47 1999
  In this timely and thought-provoking book, the author discusses steps organizations must take to help employees in understanding, valuing, and appreciating diverse co-workers and customers. Backed by the author's 25 years of respected research on the subject of diversity and race relations, this watershed book includes a special section with in-depth detail on the best diversity practices in corporations worldwide.

• Title: Redefining diversity
  Author(s): Thomas, R. Roosevelt.
  Publisher: New York : American Management Association, 1996.
  Description: xvii, 253 p. : ill. ; 23 cm.
  Call Number: HF5549.5.M5 T464 1996
  From the esteemed author of Beyond Race and Gender comes a breakthrough book which proposes a new and liberating definition of "diversity." At the heart of the author's new model for diversity management is the Diversity Paradigm, featuring eight action options that can be applied at various stages of an organization's development, by different types of managers, to diverse business functions, and for ongoing growth, both organizational and personal.

• Title: Workforce 2020 : work and workers in the 21st century
  Author(s): Judy, Richard W. D'Amico, Carol. Geipel, Gary L.
  Description: xvi, 158 p. : col. ill. ; 22 cm.
  Call Number: HD8072.5 .J83 1997
  Analyzing important emerging issues, the authors detail the coming demographic changes in the workforce--and their potentially serious effects on the job market and the economy as a whole. The book also considers the effects of globalization on U.S. business and the American worker, the impact of rapid technological change, the "skills gap," and the need for a new model of education, training, and employment services to prepare workers for the jobs of the next century.

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